Personalized Support Designed Around You
At Progressive Life Care Group, we are dedicated to empowering individuals with learning disabilities through compassionate, tailored care. Our mission centers on fostering independence and community integration, working closely with families and service commissioners to create supportive environments that nurture growth and well-being.
Discover how our tailored support empowers individuals with learning disabilities to thrive in community and residential settings, ensuring personalized care and collaboration with families and commissioners.
We design individualized care plans that promote independence, dignity, and social inclusion for each person we support.
Our transitional residential programs facilitate smooth movements between care environments, enhancing stability and confidence for residents.
Hear directly from families and commissioners about the meaningful impact of our personalized care and support.
“Progressive Life Care Group transformed our approach to community living, providing compassionate and tailored support every step of the way.”
“The team’s dedication and understanding have made a real difference in our daily lives and future planning.”
“Their professionalism and customized care plans ensure that every individual’s unique needs are met with respect and expertise.”
“I am fully satisfied with the attentive, respectful, and empowering support provided to my loved one.”
Why we do things the way we do PROGRESSIVE LIFE CARE GROUP has a Person-centered care way of thinking and doing things, always seeing the person using our services as equal partners in the planning, developing and monitoring of their Support and Care Plans ensuring it meets their needs and aspirations. This means we put the people we support first, seeing them as the experts from their life experiences, working alongside with their families and other professional to get the best outcome. We passionately believe Person Centred Care is not just about giving people whatever they want, we take an holistic approach by considering people’s desires, their values, their family, their social circumstances and lifestyles. Seeing the person as an individual and working together to develop a holistic person centered package of support and care that is individualized. The underlying philosophy of Progressive Life Care Group Limited is: it is about doing things with people, rather than ‘to’ them. We are compassionate always thinking about things from the person’s point of view and respecting people’s choices. We have found from experience and feedback from the people and their families that we support, that Person Centred Care has a big impact on the quality of care. It improves the experience people have of support and care and helps them feel more satisfied. It encourages people to lead a healthier lifestyle. It encourages people to be more involved in decisions about their care so they get services and support that are appropriate for their needs. Our robust recruitment and induction programme ensure our staff are supportive, respectful and trained in Person Centred Care delivery. Communication is paramount and our staff team use communication in different formats, suitable to the individual they are supporting to ensure people are listened to, continuously putting people at the centre of their care. Evaluation of our services is built into every Support and Care Plan. We actively encourage feedback from the people we support and their families. Feedback is welcomed and received from service user’s group meetings; carers support groups and regular internal and external quality assurance. To meet the aspects of the ethos of the service, we promote that – regardless of ability, ethnic origin, gender, faith or culture – every individual has the right to be treated equally.
Our priority is to maintain a safe and supportive environment in which the individual can develop and maintain the skills necessary to live a fulfilled life.
Trust Developing honest and reliable relationships between staff and service users is at the heart of this, allowing the people we support to live a full and productive life. Our complaints procedure is clear, concise and readily available. Complaints will be dealt with in a confidential and timely manner. We welcome the opportunity to discuss, improve and grow for the good of our residents.
Inclusion We recognize that continued family involvement is a big part of the service user’s development and, to that end, the staff work together with family and friends to ensure that ongoing involvement is actively encouraged.
